The best Side of Samanaga
The best Side of Samanaga
Blog Article
The Samanage interface suffers just a little from wanting to cram a lot of features and options into what is largely just one World wide web interface. Every little thing is stored in sections that make simply enough feeling to become purposeful but it had been frequently difficult to obtain specified functions After i wanted them.
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This supplies companies Considerably agility to scale their support infrastructure as organization expands or contracts. The seller gives a quotation dependant on the amount of guidance brokers and asset devices. No matter whether you have got five or five hundred brokers, your pricing strategy may be customized to match your IT operational scale.
Samanage's IT Assistance Desk and Asset administration suite has many features companies might be searching for and offers a brief no cost demo, but a lackluster interface means it's not a fit for everyone.
In the help conclude, we appreciated the opportunity to observe tickets and incidents easily. Also, Samanage dashboard is admittedly intuitive, providing high-level choice makers with rapid insights on crucial info without the must drill down to particulars for strategic organizing.
Its capacity to streamline aid workflows, boost visibility throughout IT operations, and supply superb purchaser assistance have acquired the software one among our most important awards.
This award is presented only to top B2B items and displays The point that Samanage provides the very best probable degree of services. It highlights the vendor’s substantial familiarity with the marketplace they’re selling to and also the wants in their prospects.
Lastly, Gordon has shared his feelings about the importance of insights and visibility in an entire ITIL-ready provider desk and asset management Resolution. “Customers are observing past the fundamentals of components and application challenges, and through rising visibility and insights, are finding a more substantial role inside the Firm.
“We've got lots of laptops getting used by profits on area so possessing a secure cloud asset tracker will help”. Yet another method director also reported that Samanage can help him to prepare and schedule updates and upkeep even while he concentrates on program development.
At some point. But in comparison with simpler and cleaner interfaces, even from competition with equally broad feature sets like Vivantio Professional, I found its crowded user interface tricky to navigate.
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A further common issue solved by the vendor is significant company Price tag. Gordon pressured The point that Samanage support group here is usually available to help its shoppers.
This can be a comprehensive-highlighted system that even has its have pricing construction summed up as $0.sixty for each asset monthly. Samanage has extends this to incorporate the two components and application asset management with license compliance abilities.
While this may not be a big challenge For each enterprise, it is a negative worthy of mentioning, if You are looking for customized branding.